REFUNDS & EXCHANGES

RETURN POLICY


Last updated May 31, 2023


Thanks for choosing G-VOLT, we appreciate your custom. If you are not completely satisfied with your purchase, you may return it to us for a full refund up to 14 days after the product arrives.


Returns must be postmarked within 14 days after receiving the product. All returned items must be in an undamaged condition and be in the original packaging.


RETURN PROCESS


To start a return process, please email customer service at help@g-volt.shop. All returns must be placed securely in the original packaging and include all contents of the original parcel. Please mail your return to the following address:


G-VOLT LTD

#order number

6 Arnside Avenue

Congleton, Cheshire CW12 4HY

United Kingdom


Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


REFUNDS


After receiving your return and inspecting the condition of your item, we will process your refund. Please allow at least 2 working days from the receipt of your item to process your return or exchange.


EXCEPTIONS


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.


Please Note

● The item must not have been damaged by the customer

● The item must be the original one sent out by the company


QUESTIONS


If you have any questions concerning our return policy, please contact us at:


help@g-volt.shop